At a Glance
A dormant account is a Current or Savings Account which status changes from active to dormant due to the lack of debit/credit transactions conducted by the Customer for 12 (twelve) consecutive months. All debit transactions cannot be performed, while some credit transactions are limited to protect dormant accounts. Client can request for activation to continue performing transactions using the account.
How to Activate Dormant Account
Activate your account through one of the three easy ways below:
Limited to partial activation and only Savings Accounts are shown on the app. Activate through the following 3 easy steps.
Please visit our nearest Branch Office for you to fill the activation form or perform any transaction.
Clients with Email Instruction facility can send an instruction via email to activate their account. Limited to partial activation.
