Effective October 03, 2024, the following additional of instruction types that can be carried out using Instructions Authorization via Telephone PT Bank DBS Indonesia:
The changes are listed in:
"Request of of Withholding Tax receipt, and/or Monthly Statement, and/or Fixed Deposit Advice, and/or Bond Trade Confirmation"
"Request of Withholding Tax receipt, and/or Monthly Statement, and/or Fixed Deposit Advice, and/or Bond Trade Confirmation"
Click here to view the Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia.
Dear Valued Customer,
Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule switching transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS (“MAGOLD”) product during the period 25 September – 2 October 2024 , (the “Period”).
Date |
Transaction Type |
NAV Date |
Settlement Date |
24 September 2024 |
Subscription |
24 September 2024 |
25 September 2024 |
24 September 2024 |
Switching |
24 September 2024 |
25 September 2024 |
24 September 2024 |
Redemption |
24 September 2024 |
1 October 2024 |
25 September – 2 October 2024 |
Subscription & Redemption |
Transaction proceeds as usual |
|
25 September – 2 October 2024 |
Switching |
Transaction temporarily closed |
|
3 October 2024 onward |
All transaction |
Transaction proceeds as usual |
This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from , to celebrate the National Day of the People's Republic of China. Subscription and redemption transactions of Participation Units MAGOLD proceed as usual during the .
This implementation applies for all transaction channels & all Selling Agents.
This notice advertisement has been published in PT Manulife Aset Manajemen Indonesia Website
Thank you.
Thank you for your support and trust that you have placed in PT Bank DBS Indonesia (“Bank DBS Indonesia”). We always strive to continuously improve the quality of our services, one of which is by taking strategic steps to ensure maximum business growth opportunities.
We are pleased to inform you that effective 28 October 2024, all transactional activities at Bank DBS Indonesia Medan Diponegoro Sub-branch office, located at West Plaza Building Jl. Diponegoro No.16, will be moved to the new branch location at:
Bank DBS Indonesia Kantor Cabang Pembantu Medan Diponegoro
Jl. Diponegoro No. 14 D-E
Medan - Sumatera Utara
For your convenience during the transition period, the current Bank DBS Indonesia Medan Diponegoro Sub-branch Office will continue to serve your banking needs until 25 October 2024 from 08:30 – 15:30 WIB. On the next working day, we welcome you to experience our banking services at the new location of Bank DBS Indonesia Medan Diponegoro Sub-branch office.
Should you require further assistance, please contact your Corporate or Treasures Relationship Manager or 24-hour DBSI Customer Centre at 1500 380 for Corporate and at 1500 327 for Treasures
Thank you and we look forward to serving you better in the greatly improved office surroundings.
Yours faithfully,
PT Bank DBS Indonesia
Asia’s Safest, Asia’s Best
Best Bank in ASIA Pacific 2018, Global Finance
Safest Bank, 2009-2017, Global Finance
World’s Best Digital Bank 2016, Euromoney
Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia
Amendment of terms and conditions on the document of Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia which will be effective as of 1 July 2024 are as follow:
Click here to view the Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia.
Effective on 27 July 2024, Spending Tracker feature will be deactivated from digibank by DBS Application. However, you can still enjoy other digibank by DBS Application features for your banking and wealth activities.
Download the latest digibank by DBS Application to enjoy the latest features and services.Dear Valued Customers,
Please be advised. Due to the Ascension Day and Mass Leave, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on Thursday - Friday (9 -10 May 2024).
The branches will be re-opened on Monday,13 May 2024.
PT Bank DBS Indonesia wishes you a Happy Ascension Day.
Thank you
Please be informed that the bill payment services for First Media, Telkom PSTN/Indihome, PAM, PDAM, and PALYA are no longer accessible. Additionally, starting June 8, 2024 the M-TIX XXI top-up service will also be inaccessible. However, you can still use the Bayar & Beli feature for other necessities. Download the latest digibank by DBS apps to enjoy latest features & services.
Dear Valued Customers,
Please be advised. Due to Eid Al Fitr 2024, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on
Monday, 8th April – Monday,15th April 2024.
The branches will be re-opened on Tuesday, 16th April 2024.
PT Bank DBS Indonesia wishes you a Happy Eid Mubarak.
Thank you
Dear Valued Customers,
Please be advised. Due to General Election Day, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on Wednesday,14 February 2024. The branches will be re-opened on Thursday, 15 February 2024.
PT Bank DBS Indonesia wishes you a Happy General Election Day
Type of Transaction |
Cut-off Time effective on
(local time) |
Cheque clearing | 10 a.m Note: For DBS BSD Branch, the cut-off time: 9.30 a.m |
Fund transfer through Real Time Gross Settlement |
1 p.m |
Fund transfer through National Clearing System | 12.30 p.m |
Outward Telegraphic Transfer | 1 p.m |
Tax Payment |
1 p.m |
For your convenience, we provide digibank by DBS application for you to conduct transaction anytime and anywhere, and Instruction Authorization via Telephone or Instruction Authorization via Email facility.
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
Effective 1 December 2023, there will be an adjustment to the Green Savings Account interest rates.
Here are the Green Savings Account interest rates that will apply:
Balance |
Current Interest Rate (per year) |
New Interest Rates (per year) |
---|---|---|
<IDR250 million |
1.25% |
1.25% |
IDR250 million - <IDR500 million |
1.75% |
|
IDR500 million - <IDR1 billion |
2.25% |
|
>IDR1 billion |
3.25% |
We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:
DBS - ASPIRE :
Date & Time |
Service Under Maintenance |
26 November 2023 |
Access to ASPIRE Website will be unavailable. |
Fulfill all your essentials with the Bayar & Beli feature on the digibank by DBS Application.
Effective November 21, 2023, the Mandiri e-Money Card Top Up service through the Bayar & Beli feature on the digibank by DBS Application will be deactivated.
Please make sure you always update the digibank by DBS application to the latest version on the AppStore and PlayStore to enjoy the latest features and services.
To upgrade our banking services, the digibank by DBS Application will undergo system maintenance at Saturday, 7 October 2023 at 00:00 – 21:00 WIB and some features will be temporarily unavailable. No need to worry as you can still carry out unaffected banking activities.
Below are the unavailable features:
We apologise for the inconveniences. If you need any assistance, please contact your Relationship Manager.
Amendment in The Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia ("Terms and Conditions") to be effective as of 25 September 2023 are as follow:
Changes in the definition regarding Green Savings Account on Section A Article.
Addition of terms and conditions regarding Instruction Authorization via Telephone on Section D Article 1.2 Paragraph 1.1 Point (i), (j), (k) as follow:
(i) Overbooking to the insurance company's account at the Bank, for insurance policy payment in the same name as the account holder.
(j) Request of Gift Redemption.
(k) Request of Withholding Tax receipt.
Click here to view the Terms and Conditions.
If you have objection regarding the changes on the terms and condition regarding Instruction Authorization via Telephone, you can request to revoke the Instruction Authorization via Telephone facility at the nearest Bank's Office Branch.
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
Dear Valued Customer,
Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule switching transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS (“MAGOLD”) product during the period September 27, 2023 to October 6, 2023 (the “Period”).
Date |
Transaction Type |
NAV Date |
Settlement Date |
26-Sep-23 |
Subscription |
26-Sep-23 |
27-Sep-23 |
26-Sep-23 |
Switching |
26-Sep-23 |
27-Sep-23 |
26-Sep-23 |
Redemption |
26-Sep-23 |
4-Oct-23 |
27 Sep-6 Oct 23 |
Subscription & Redemption |
Transaction proceed as usual |
|
27 Sep-6 Oct 23 |
Switching |
Temporary Closed |
|
9-Oct-23 |
All transaction |
Transaction proceed as usual |
This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from September 29 until October 6, 2023 to celebrate the National Day of the People's Republic of China. Subscription and redemption transactions of Participation Units MAGOLD proceed as usual during the period.
This applicable for all transaction channels & all Selling Agents.
Herewith we attached a notice advertisement that has been published by PT Manulife Aset Manajemen Indonesia through Investor Daily as a reference.
Thank you.
Effective on August, 12 2023, Internet banking service through desktop/web browsers has been deactivated.
Let's use digibank by DBS Application for an ease investing on capturing the market momentum, preparing protection needs and all your banking transactions, anytime anywhere so you can be confidently achieving your financial goals.
Download or update the digibank by DBS Application on the App Store and Play Store to continue your transactions and investments here
Please be advised. Due to Eid Adha, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on Wednesday - Friday (28th - 30th June 2023).
The branches will be re-opened on Monday, 3rd July 2023.
Dear Valued Customers,
Please be advised. Due to Pancasila Day and Vesak Day, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on Thursday - Friday (1st - 2nd June 2023).
The branches will be re-opened on Monday, 5th June 2023.
PT Bank DBS Indonesia wishes you a Happy Vesak Day.We hereby inform you that effective on 10 May 2023 there will be some adjustments on the interest rates for Tabungan Maxi Account (IDR).
The following Tabungan Maxi Account interest rates will apply:
Product | Balance | Current Interest Rate | New Interest Rate |
Tabungan Maxi | <250 million | 0% | 3% p.a |
250 - <500 million | 1% | ||
>=500 million | 3% |
Please be advised. Due to Eid Al Fitr 2023, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on Wednesday – Tuesday (19th -25th April 2023). The branches will be re-opened on Wednesday, 26th April 2023.
PT Bank DBS Indonesia wishes you a Happy Eid Mubarak.
In order to improve the quality of DBSI Treasures Hotline services, starting 13 January 2023, there is a change in steps in contacting DBSI Treasures Hotline.
Customer may contact DBSI Treasures Hotline at 1500327 or +622129852800 (outside Indonesia). After language selection, kindly select menu:
For Treasures and TPC, press 1
If customer presses option 1 then customer will be required to enter the information on the number of savings account/eKTP/Customer will then be connected to the DBSI Treasures Hotline Customer Service Officer.
Dear Valued Customer, Starting 15 November 2022, the Customers of DBS Treasures will be charged a maximum fee of IDR50,000 per month if all Current Accounts or Savings Accounts are dormant.
A dormant account is a Current or Savings Account which status changes from active to dormant due to the lack of debit/credit transactions conducted by the Customer for 12 (twelve) consecutive months. All debit transactions cannot be performed, while some credit transactions are limited to protect dormant accounts. The Customer can request for activation to continue performing transactions using the Account.
How to Activate Dormant Account
Activate your Account through one of the three easy ways below:
digibank by DBS Application
Limited to partial activation and only Savings Accounts are shown on the app.
Branch Office
Fill the activation form or perform any transaction.
Email Instruction
The Customers with Email Instruction facility can send an instruction via email to activate their Account. Limited to partial activation.
Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS ("MAGOLD") product is as follows:
Date |
Transaction Type |
NAV Date |
Settlement Date |
28 Sep 2022 |
Purchase |
28 Sep 2022 |
28 Sep 2022 |
28 Sep 2022 |
Switching |
28 Sep 2022 |
28 Sep 2022 |
28 Sep 2022 |
Redemption |
28 Sep 2022 |
14 Oktober 2022 |
29 Sep - 9 Oct 2022 |
All Transaction type |
Temporary Closed |
|
10 Oct 2022 |
All Transaction type |
Transaction proceeds as usual |
This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from October 1 until October 9, 2022 to celebrate the National Day of the People's Republic of China thus that MAGOLD portfolios cannot accept Redemption, Switching, nor Purchase (subscription) during the period.
This applicable for transaction channel & all Selling Agents.
Herewith we attached a notice advertisement that has been published by PT Manulife Aset Manajemen Indonesia as a reference.
We hereby inform you that effective on 1 February 2023 there will be some adjustments on the interest rates for Regular Savings Account (IDR, AUD, SGD), Green Savings Account and Rekening Valas. Increase your balance to gain the maximum interest.
The following Savings Account interest rates will apply:
Product |
Currency |
Balance |
New Interest Rates |
Regular Savings Account |
IDR |
0 - < 50 million |
0.00% |
50 - < 250 million |
0.10% |
||
250 - < 500 million |
0.25% |
||
500 - < 1billion |
0.50% |
||
1 - < 5 billion |
0.75% |
||
5 - < 10 billion |
0.75% |
||
>= 10 billion |
1.00% |
||
AUD |
0-<1,000 |
0.00% |
|
≥ 1,000 |
0.10% |
||
SGD |
0-<1,000 |
0.00% |
|
≥ 1,000 |
0.10% |
||
Green Savings Account |
IDR |
All |
1.25% |
Rekening Valas |
AUD |
0-<1,000 |
0.10% |
≥ 1,000 |
0.25% |
||
SGD |
0-<1,000 |
0.10% |
|
≥ 1,000 |
0.25% |
Effective on August 2022, there is new method of local interbank fund transfer in digibank Application by DBS which is through BI-FAST.
The benefits of using BI-FAST:
Real-time online Fund Transfer.
Free of charge.
Transaction limit up to IDR100.000.000 (one hundred million Rupiah) per transaction and IDR250.000.000 (two hundred fifty million Rupiah) per day.
Steps to transfer using BI-FAST in digibank by DBS Application:
Login to digibank by DBS Application.
Select "Transfer Rupiah" at home page.
Input Rupiah transfer recipient detail. BI-FAST transfer method will be automatically linked if the destination bank is registered as BI-FAST participant.
Transfer transaction confirmation
We would like to inform you that effective on 2 June 2022, Bank DBS Indonesia branches operational hours will resume normally from 8.30 AM - 3.30 PM (local time) with cut off time for following transaction:
Type of transaction |
Cut-off time (WIB) |
Cheque clearing |
10 a.m
Note: For DBS BSD Branch, the cut-off time: 9.30 a.m |
Fund transfer through National Clearing System |
12 p.m |
Fund transfer through Real Time Gross System |
12 p.m |
Outward Telegraphic Transfer |
12 p.m |
Tax Payment |
1 p.m |
For your convenience, we provide digibank by DBS application for you to conduct transaction anytime and anywhere, and Instruction Authorization via Telephone or Instruction Authorization via Email facility.
For more information, please contact Your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
We would like to inform you that effective on 2 June 2022, Bank DBS Indonesia branches operational hours will resume normally from 8.30 AM - 3.30 PM (local time) with cut off time for following transaction:
Type of transaction |
Cut-off time (local time) |
Cheque clearing |
10 a.m
Note: For DBS BSD Branch, the cut-off time: 9.30 a.m |
Fund transfer through National Clearing System |
12 p.m |
Fund transfer through Real Time Gross System |
12 p.m |
Outward Telegraphic Transfer |
12 p.m |
Tax Payment |
1 p.m |
For your convenience, we provide digibank by DBS application for you to conduct transaction anytime and anywhere, and Instruction Authorization via Telephone or Instruction Authorization via Email facility.
For more information, please contact Your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
Dear Valued Customer,
Refers to the following regulation:
Law No. 10 of 2020 concerning Stamp Duty ("Stamp Duty Law");
Government Regulation ("PP") No. 3 of 2022 concerning the Provision of Exemption and Imposition of Stamp Duty Facilities;
Regulation of the Minister of Finance ("PMK") Numbers 133 and 134 of 2021 concerning Stamp Duty; and
Letter from the Directorate General of Taxes Number S-143/PBM/PJ/2022 dated February 22, 2022 regarding Letter of Determination of KSEI as Stamp Duty Collector since March 1, 2022
In which it is stated that there is a stamp duty fee on the confirmation document of the Mutual Fund transaction. The stamp duty fee applies to the total accumulated value of Mutual Fund transactions above IDR10 million per day at all Mutual Fund Selling Agents (APERD).
The Customer as the Participation Unit Holder ("PUP")/Investor to bear the stamp duty fee for this Mutual Fund transaction confirmation document. The application of stamp duty fees to the Customer will be implemented for Mutual Fund transactions starting on August 1, 2022 and the debiting of stamp duty fees will be carried out starting September 2022.
The calculation of the stamp duty fee is calculated proportionally by KSEI as the collector appointed by the Directorate General of Taxes based on the number of consolidated transactions of all APERDs carried out by the Mutual Fund PUP on a daily basis, a maximum of IDR10,000 per day.
The types of transactions subject to stamp duty include Subscription, Redemption, Switch-in, Switch-out, Reinvestment, Liquidation, Unit Adjustment and/or other types of transactions as determined by the Financial Services Authority (OJK).
Simulation of the calculation of stamp duty charges:
Tanggal |
Tipe |
SID |
Nama |
Kode |
Kode |
Nominal Transaksi (Rp) |
Biaya Bea |
20220807 |
Subscription |
IDD1 |
Andi |
RD EQ |
Bank ABC |
20,000,000 |
2,500 |
20220807 |
Redemption |
IDD1 |
Andi |
RD MM |
Fintech ABC |
30,000,000 |
2,500 |
20220807 |
Subscription |
IDD1 |
Andi |
RD MM |
Bank 123 |
30,000,000 |
2,500 |
20220807 |
Redemption |
IDD1 |
Andi |
RD MM |
DBS Indonesia |
90,000,000 |
2,500 |
20220807 |
Subscription |
IDD2 |
Dwi |
RD FI |
DBS Indonesia |
50,000,000 |
10,000 |
20220807 |
Subscription |
IDD3 |
Joko |
RD EQ |
Fintech ZYZ |
5,000,000 |
3,333 |
20220807 |
Switch-In |
IDD3 |
Joko |
RD FI |
DBS Indonesia |
6,000,000 |
3,333 |
20220807 |
Switch-Out |
IDD3 |
Joko |
RD MM |
DBS Indonesia |
6,000,000 |
3,333 |
Based on the simulation example above, the stamp duty fees that will be debited by Bank DBS Indonesia in the following month (September 2022):
Customer Andi: IDR2,500,-
Customer Dwi: IDR10,000,-
Customer Joko: IDR6,666,-
Fees will be debited from the Customer’s savings account at Bank DBS Indonesia which is linked to the Investment Account with the debit description "Biaya Meterai Konfirmasi Transaksi Reksa Dana MMM-YY"
Dear Valued Customer,
Refers to the following regulation:
Government Regulation ("PP") No. 3 of 2022 concerning the Provision of Exemption and Imposition of Stamp Duty Facilities; Regulation of the Minister of Finance ("PMK") Numbers 133 and 134 of 2021 concerning Stamp Duty;In which it is stated that there is a stamp duty fee on the confirmation document of the Bond transaction of the value Bond transactions above IDR 10 million.
The Customer as the Investor to bear the stamp duty fee for this Bond transaction confirmation document. The application of stamp duty fees to the Customer will be implemented for Bond transactions starting on August 1, 2022 and the debiting of stamp duty fees will be carried out starting September 2022.
The types of transactions subject to stamp duty include Subscription and Redemption and/or other types of transactions at the Bond trading confirmation.
Simulation of the calculation of stamp duty charges:
Tanggal |
Tipe |
SID |
Nama |
Kode |
Nominal Transaksi (Rp) |
Biaya Bea |
7 Agustus’22 |
Beli |
IDD1 |
Andi |
FR089 |
7,000,000 |
10,000 |
7 Agustus’22 |
Jual |
IDD1 |
Andi |
FR065 |
5,000,000 |
|
7 Agustus’22 |
Beli |
IDD2 |
Roy |
FR089 |
7,000,000 |
- |
20 Agustus’22 |
Beli |
IDD3 |
Alex |
SR017 |
20,000,000 |
- |
Based on the simulation example above, the stamp duty fees that will be debited by Bank DBS Indonesia in the following month (September 2022):
Customer ino. Andi: Rp10.000,-
Total amount Bond transaction in secondary market > Rp 10juta, that Customer will be charged stamp duty by Bank DBS Indonesia = Rp10.000,-
Customer ino. Roy:
Total amount Bond transaction in secondary market < Rp 10juta, that Customer shall not be charged stamp duty cost.
Customer ino. Alex:
The Customer shall not be charged stamp duty because the Customer buys SR017 in IPO (not in secondary market).
Fees will be debited from the Customer’s savings account at Bank DBS Indonesia which is linked to the Investment Account with the debit description "Biaya Meterai Konfirmasi Transaksi Obligasi Pasar Sekunder MMM-YY"
Note:
Customer transaction detail cab be seen at Digibank applications.
New and Amendment of Terms and Conditions on the document of Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia which will be effective as of 5-July-2022 are as follow:
Add definition regarding with Green Savings Account on Section A Article 1.
Add definition regarding with Multi Currency Account on Section A Article 1.
Add definition regarding Structured Product on Section A Article 1.
Add terms and conditions regarding Green Savings Account on Section C Article 4.
Add terms and conditions regarding Multi Currency Account on Section C Article 3.
Add terms and conditions regarding Products of Other Parties on Section C Article 7a.
Add terms and conditions regarding Structured Product on Section C Article 8.
Changes on the terms and conditions regarding Instruction Authorization via Telephone on Section D Article 1.2.
Changes on the terms and conditions regarding Instruction Authorization via Email on Section D Article 1.3.
Add terms and conditions regarding General Terms Regarding ATM and DBS Debit Card on Section D Article 5a.
Click here to view the Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia.
We would like to inform You that due to Eid Mubarak 1443 H public holiday and mass leave in Indonesia, Bank DBS Indonesia branches will be closed from 29 April - 6 May 2022 and will be operated on 9 May 2022 from 9 a.m. to 2.30 p.m. We would also like to inform You that the process of delivering Your monthly combined statement April 2022 will experience delays.
E-Statement April 2022 will be sent to the Customer’s registered email address on the 3rd (third) week of May 2022 (applicable for the Customer who has registered e-Statement facility). The Customer could access e-Statement fast, easy and safe through digibank by DBS Application.
Please ensure that Your registered email address and handphone number in Bank DBS Indonesia is updated to perform the registration of digibank by DBS Application. For email address and handphone number registration and/or updates, please contact Your Relationship Manager.
For hardcopy Monthly Combined Statement will takes delivery times as follow:
Jabodetabek: 5 working days
Non - Jabodetabek: 8 working days
Should you have further question, please contact DBSI Customer Centre at 1500-327 or +6221-298-52800 (from overseas).
Dear Valued Customer,
Referring to Law No. 7 of 2021 concerning Harmonization of Tax Regulations, it is stated in Chapter IV- Value Added Tax - article 7 paragraph (1) Value Added Tax Rates are:
11% (eleven percent) which will take effect on 1 April 2022;
12% (twelve percent) which will take effect no later than 1 January 2025
Based on this regulation, effective 1 April 2022, Mutual Fund transaction fees debited from customer accounts and Safe Deposit Box Rental Fees will be subject to 11% VAT.
The arrangement for implementation of 11% Value Added Tax ("VAT") is as follows:
For transaction through Branch:
Transaction Type |
Transaction Date |
Transaction Fee Debit Date |
VAT |
Subscription |
31-Mar-22 |
31-Mar-22 |
10% |
Switching |
31-Mar-22 |
01-Apr-22 |
11% |
Redemption |
31-Mar-22 |
01-Apr-22 |
11% |
For transaction through digibank by DBS Application:
Transaction Type |
Transaction Date |
Input Time |
Transaction Fee Debit Date |
VAT |
Subscription |
31-Mar-22 |
Before 13.00 WIB |
31-Mar-22 |
10% |
31-Mar-22 |
After 13.00 WIB |
01-Apr-22 |
11% |
|
Switching |
30-Mar-22 |
After 13.00 WIB |
01-Apr-22 |
11% |
31-Mar-22 |
Before 13.00 WIB |
01-Apr-22 |
11% |
|
31-Mar-22 |
After 13.00 WIB |
01-Apr-22 |
11% |
Please note the following things regarding VAT of Mutual Fund transactions through digibank by DBS Application:
For Switching transactions inputted on 30 March 2022 after 13.00 WIB and inputted on 31 March 2022 before 13.00 WIB, the "Verification" page will still display the VAT percentage of 10%. However, when Switching transaction fee debited on April 1st the VAT applied will be 11%.
For Redemption transaction there is no transaction fee charged to customer’s account, therefore no impact caused by this VAT change.
Safe Deposit Box ("SDB") Rental Fees
DBS Indonesia Bank will adjust debited VAT from 10% to 11% for Safe Deposit Box rental fees with following arrangement for implementation of 11% Value Added Tax:
Size |
Rental Fee (per year) |
Rental payment period (VAT imposition) |
|||||
March 2022 |
01 April 2022 onwards |
||||||
(%) |
IDR |
Total |
(%) |
IDR |
Total |
||
SMALL |
IDR500,000 |
10% |
50.000 |
550.000 |
11% |
55.000 |
555.000 |
MEDIUM |
IDR750,000 |
10% |
75.000 |
825.000 |
11% |
82.500 |
832.500 |
LARGE |
IDR1,000,000 |
10% |
100.000 |
1.100.000 |
11% |
110.000 |
1.110.000 |
GRANDE |
IDR1,500,000 |
10% |
150.000 |
1.650.000 |
11% |
165.000 |
1.665.000 |
In relation to SDB rental extension payment period that are due before month April 2022 but the payment is performed on and after month April 2022, then will follow the new VAT provision which is 11%.
SDB Rental Fee Criteria
Size |
Rental Fee (per year) |
Total Relationship Balance |
||
IDR500 mio - < IDR 1 bio |
IDR 1 bio - < IDR 5 bio |
> IDR 5 bio |
||
SMALL |
IDR500,000 |
25% discount, 1 Unit |
Free of charge, 1 Unit |
Free of charge 1 Unit |
MEDIUM |
IDR750,000 |
|||
LARGE |
IDR1,000,000 |
|||
GRANDE |
IDR1,500,000 |
No discount, 1 Unit |
25% discount, 1 Unit |
Rental Fees are subject to 11% VAT.
Key guarantee fee of IDR900,000 borne by customer upfront when opening a Safe Deposit Box.
Request for Safe Deposit Box rental based on availability in particular branches.
Safe Deposit Box only apply for Treasures customer whose Total Relationship Balance ≥ IDR 500 mio and maximum 1 Safe Deposit Box per customer.
Dear Valued Customer,
Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS ("MAGOLD") product.
Date |
Transaction Type |
Transaction NAV Date |
Settlement Date |
25-Jan-22 |
Purchase |
25-Jan-22 |
26-Jan-22 |
25-Jan-22 |
Switching |
25-Jan-22 |
26-Jan-22 |
25-Jan-22 |
Resale |
25-Jan-22 |
02-Feb-22 |
26 Jan – 4 Feb 2022 |
All transaction |
Unable to transact |
|
07-Feb-22 |
All transaction |
Transactions are processed normally |
This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from January 26 until February 4, 2022 to celebrate the 2022 Chinese New Year. During that period MAGOLD portfolios cannot accept Redemption, Switching, nor Purchase (subscription).
Transaction can be performed on 7 February 2022.
This applicable for transaction channel & all Selling agents.
Herewith we attached a notice advertisement that has been published by PT Manulife Aset Manajemen Indonesia as a reference.
Thank you.
Dear valued Customer,
Thank you for choosing PT Bank DBS Indonesia ("Bank") as your trusted wealth partner, so you can always live with an edge to optimise your wealth confidently.
We would like to inform you that effective on 18 February 2022, DBS Treasures Customer can request Tax Witholding Slip and Bank Reference Letter through DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia).
Tax Witholding Slip request covers saving account, current account, fixed deposit and bonds.
Tax Witholding Slip and Bank Reference Letter will be sent through email to the Customer’s registered email address. For hardcopy Bank Reference Letter request, DBS Treasures Customer with total relationship balance below IDR1,000,000,000.- (one billion Rupiah) will be charged with fee of IDR50,000.- (fifty thousand Rupiah).
For more information, please contact DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia).Hereby, we would like to inform regarding the Terms and Conditions Update for Cheque/Bilyet Giro Book Request and Activation with detail as follow:
The Customer agrees that charges related to the order of Cheque and/or Bilyet Giro book will be debited from the Customer's Account.
Referring to Bank Indonesia Circular Letter No. 9/13/DASP dated 19 June 2007 as lastly amended with Bank Indonesia Circular Letter No. 18/39/DPSP dated 28 December 2016 regarding National Blacklist Towing Cheque and/or Giro Blank and its attachment:
The Customer agrees that the Customer will be penalized by freezing the usage rights of Cheque and/or Bilyet Giro, and/or the identity shall be listed in National Blacklist (DHN) in the event of withdrawal of a blank Cheque and/or Bilyet Giro which fulfill the criteria of DHN as per prevailing regulation or due to the identity has been listed in DHN by another bank.
The Customer agrees that the Customer is obliged to report the fulfillment of settlement obligation regarding the blank Cheque and/or Bilyet Giro withdrawal in which the fulfillment must be done within 7 (seven) Business Days after the rejection date.
The Customer is required to return the Activation Sheet contained in the Cheque and/or Bilyet Giro book to the Bank before the said Cheque and/or Bilyet Giro is used.
In the condition where the Cheque and/or Bilyet Giro has been used/drawn/cleared without prior activation, the Bank’s Staff will perform callback to the Customer to activate the Cheque/Bilyet Giro book. If the Customer is unable to be contacted, the Bank has the right to activate the Cheque and/or Bilyet Giro book.
After the Cheque and/or Bilyet Giro book is received by the Customer directly or through of Power of Attorney to the appointed party, the Customer is fully responsible for the use of the said Cheque/Bilyet Giro book.
Effective December 15th, 2021, orders for Cheque and/or Bilyet Giro book must use the Cheque/Giro book Request Form which You can get here. The order sheet in the Cheque and/or Bilyet Giro book is no longer valid.
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
In accordance with Undang-Undang No. 23 of 1999 and Bank Indonesia Regulation No. 22/7/PBI/2020 and Bank Indonesia Circular No. 17/51/DKSP, the temporary adjustment of the maximum nominal value of funds for cash withdrawals through ATM machines is as follows:
Increase the maximum nominal value of funds for withdrawals through ATM machines from IDR15,000,000 (fifteen million Rupiah) to IDR20,000,000 (twenty million Rupiah) per account within 1 (one) day for ATMs with using chip technology.
Adjustment of the maximum nominal value of funds for cash withdrawals through ATM machines is valid from temporarily 12 July 2021 to 30 September 2021.
Transaction Type |
Debit Card DBS GPN |
Debit Card DBS Visa Platinum |
Debit Card DBS Treasures Visa Platinum |
Debit Card Treasures Private Client VISA Platinum |
|
Per Day |
Per Day |
Per Day |
Per Day |
||
Cash Withdrawals at ATMs with chip technology |
Maximum per account* |
IDR20,000,000 |
IDR20,000,000 |
IDR20,000,000 |
IDR20,000,000 |
Maximum per card** |
IDR20,000,000 |
IDR25,000,000 |
IDR50,000,000 |
IDR100,000,000 |
* The maximum limit for cash withdrawals and interbank transfers refers to the applicable Bank Indonesia regulations. If one account is connected to more than one DBS Debit Card, the maximum transaction limit will be accumulated.
** Only valid if the Customer has more than one account connected to the DBS Debit Card.
As for cash withdrawals through ATM machines that use magnetic stripe technology still cannot be done to protect Bank DBS Indonesia Customers from data theft (skimming) by irresponsible parties.
Please see below locations of DBS Indonesia ATM:
ATM |
Location |
ATM DBS Tower |
DBS Bank Tower, Lobby Floor Ciputra World 1 Jl. Prof. Dr. Satrio Kav. 3 - 5 Jakarta 12940 |
Tel: +62-21-2988-5000 |
|
Fax: +62-21-2988-5498 |
|
ATM DBSI Ir. Juanda |
Jl. Ir. H Juanda No.23-24 Kebon Kelapa, Gambir Jakarta Pusat 10120 |
10120 |
|
Tel: +62-21-30432400 |
|
Fax: +62-21-3820865 |
|
ATM DBSI Kelapa Gading |
Ruko Kelapa Gading Komplek Inkopal Blok C No. 1 - 3 Jl. Boulevard Barat, Kelapa Gading Jakarta Utara |
14240 |
|
Tel: +62-021–30482800 |
|
Fax: +62-21-2453 5789 |
|
ATM DBSI Kemang Raya |
Jl Kemang Raya no 2, Jakarta Selatan |
12730 |
|
Tel: +62-21-30051750 / 3005179 |
|
Fax: +62-21-6231 1301 |
|
ATM DBSi Palembang |
Jln. Letkol Iskandar No. 761 unit 3-4 Palembang, Sumatera Selatan 30124 |
Tel: +62-711 361899 |
|
Fax: +62-711 377855 |
|
ATM DBSI Puri |
Komplek Ruko Grand Puri Niaga Blok K6 No. 1C & 1D Kembangan Jakarta Barat, 11610 |
11610 |
|
Tel: +62-21-5835 3337 |
|
Fax: +62-21-5835 3557 |
|
Bank DBS Indonesia Kemayoran |
Gedung Citra Tower, Jalan Benyamin Suaeb, Kav A6, Kemayoran Jakarta 10630 |
10630 |
|
Tel: +62216542499 |
|
Fax: +62216542466 |
|
DBSI Balikpapan |
Jl Jend. Sudirman No. 347 Balikpapan Kalimantan Timur |
76114 |
|
Tel: +62-542 441944 |
|
Fax: +62-542 441940 |
|
DBSI Bandung Djuanda |
Jl. Ir. Juanda No. 7-9 Bandung 40116 |
40116 |
|
Tel: +62-22-3000-3700 |
|
Fax: +62-22-426 1130 |
|
DBSI Bandung Jawa |
Jl. Jawa No. 1 Bandung Jawa Barat |
40117 |
|
Tel: +6222-3002 3500 |
|
Fax: +62-22-423 2883 |
|
DBSI Bumi Serpong Damai |
Komplek Ruko Bidex, Blok C No. 5-6, Jl. Pahlawan Seribu, Serpong, Tangerang Selatan, Banten |
15318 |
|
Tel: +62-21-537 5505 |
|
Fax: +62-21-537 5436 |
|
DBSI Capital Place |
Gedung Capital Place, 16th Floor Jl. Jend. Gatot Subroto Kav. 18 Jakarta 12710 |
Jakarta 12710 |
|
Tel: +62-21-3118-3688 |
|
Fax: +62-21-3118-3699 |
|
DBSI Denpasar |
Jl Teuku Umar No 10 Blok A1-A3 Denpasar |
80114 |
|
Tel: +62-361-3010400 |
|
Fax: +62-361-224 221 |
|
DBSI Makassar |
Jl. Haji Bau No. 36 |
90125 |
|
Tel: +62-411-879 279 |
|
Fax: +62-411-879 280 |
|
DBSI Manado |
Kawasan Ruko Megamas Blok 1 C1 No 1 Jl. Piere Tendean Kota Manado 95111 |
95111 |
|
Tel: +62-431-6002700 |
|
Fax: +62-431-859 880 |
|
DBSI Mangga Dua |
Mangga Dua Square, Blok H Nomor 8 & 9, Jl. Gunung Sahari Raya , Jakarta Utara - 14430 |
14430 |
|
Tel: +62-21-30051750/30051793 |
|
Fax: +62-21-6231 1301 |
|
DBSI Medan Diponegoro |
West Plaza Building, Ground Floor, Jl. Diponegoro No. 16 Medan, Sumatera Utara 20112 |
20112 |
|
Tel: +62-061-452 7011 |
|
Fax: +62-61-452 7611 |
|
DBSI Medan Imam Bonjol |
Jl. Imam Bonjol No. 26 A Medan, Sumatera Utara 20152 |
Tel: +62-61-30014900 |
|
Fax: +62-61-414 5488 |
|
DBSI Pantai Indah Kapuk |
Ruko Metro Broadway Blok 8CA, Jalan Pantai Indah Utara 2 |
14460 |
|
Tel: +62-21-3049 5288 |
|
Fax: +62-21-3049 5299 |
|
DBSI Pekanbaru |
Jl. Jend Sudirman No. 174 D-E, Pekanbaru |
28282 |
|
Tel: +62-761–9000100 |
|
Fax: +62-761-839 188 |
|
DBSI Permata Hijau |
Kantor Emerald No. 23 - 24, Grand Itc Permata Hijau, Jl. Letjen Soepono, Arteri Permata Hijau |
12210 |
|
Tel: +62-21-5366 4471 |
|
Fax: +62-21-5366 4470 |
|
DBSI Pluit |
DBSI Pluit, Ruko Pluit Village Blok MG No. 40 - 41, Jl Pluit Indah Raya, Pluit ,Jakarta Utara 14450 |
14450 |
|
Tel: +62-21-30450450 |
|
Fax: +62-21-6683769 |
|
DBSI Pontianak |
DBSI Pontianak, Jl. Ahmad Yani No.32 A-B Pontianak, Kalimantan Barat 78121 |
78121 |
|
Tel: +62-561-745 300 |
|
Fax: +62-561-745 505 |
|
DBSI Samarinda |
Jalan Awang Long No. 22, Samarinda |
75121 |
|
Tel: +62-541-746 288 |
|
Fax: +62-541-746 658 |
|
DBSI Semarang |
Jl. Pandanaran 46 Semarang |
50134 |
|
Tel: +62-24-3300 8200 |
|
Fax: +62-24-845 6719, 845 5009 |
|
DBSI Solo |
Jl. Slamet Riyadi No.73, B-D, Surakarta |
57112 |
|
Tel: +62-271 3006600 |
|
Fax: +62-271 3006640 |
|
DBSI Surabaya Galaxy |
Ruko Mega Galaxy, Jl.Kertajaya Indah Timur 14C No 1 & 2 Surabaya Jawa Timur 60116 |
60116 |
|
Tel: +62-31-5912778 |
|
Fax: +62-31-5912779 |
|
DBSI Surabaya Pemuda |
Jl. Pemuda No.54 Embong Kaliasin Genteng Kota SBY Jawa Timur 60271 Indonesia |
Tel: +62-31-600 10900 |
|
Fax: +62-31-531 0277 |
|
DBSI Surabaya Sungkono |
Jl. Mayjen Sungkono 91 Surabaya, Jawa Timur 60189 |
60189 |
|
Tel: +62-31-6003 9299 |
|
Fax: +62-31-6003 9277 |
|
DBSI Tomang |
Total Building, Ground Floor, Jl. Letjen S. Parman Kav. 106A, Tomang |
11440 |
|
Tel: +62-21-2556 6255 |
|
Fax: +62-21-2556 6222 |
|
Treasures Centre at Pondok Indah |
Jl. Sultan Iskandar Muda Kav V-Ta, Pondok Indah, Jakarta 12310 |
Tel: +62-21–30488900 |
|
Fax: +62-21-2758-6698 |
Dear valued customers,
Effective on 01 January 2021, there are adjustments of interest rates along with the termination of US Dollar bank draft as follow:
For more information, please contact your Relationship Manager.
In accordance with Law No. 10 of 2020 concerning Stamp Duty, please see below adjustment to the Stamp Duty rate:
As of January 1, 2021, the applicable Stamp Duty is one tariff, which is Rp. 10.000,-
The remaining Rp3.000,- and Rp6.000,- stamps can still be used until December 31, 2021, provided that the affixed stamp duty on the Document is at least Rp9.000,-
Monthly Account Statement/ Movement of Account Balance will not be subject to Stamp Duty.
In accordance with the Regulation of the Director General of Taxes No. PER-01/PJ/2021 concerning Procedures for Settlement of the Difference of Less Stamp Duty Payable on Documents in the form of Checks and Bilyet Giro and Circular Letter of the Director General of Taxes No. SE-01/PJ/2021 concerning Instructions for Applying Stamp Proof of Payment of the Difference of Less Stamp Duty as of January 8, 2021, for Checks and Bilyet Giro, the following conditions apply:
Old Checkbooks and Bilyet Giro with Stamp Duty of Rp3.000,- per sheet can still be used for transactions and the fee rate per book is fixed at Rp125.000,-
Checks and Bilyet Giro that still carry a Stamp Duty of Rp3.000,- per sheet can still be used whether withdrawn from the Branch or clearing from other banks:
Customers not to add stamp duty on the Cheques and Bilyet Giro sheets to settle the shortage of Stamp Duty on the Checks and Bilyet Giro.
For Checks and Bilyet Giro that are already in circulation, the shortage of Stamp Duty of Rp7.000,- per sheet will be debited from the Customer's account at the time of withdrawal*, then deposited by the Bank to the State Treasury.
The Customer is required to ensure that the funds available in the Account are sufficient for the payment of the Check and Bilyet Giro process and the settlement of Stamp Duty.
To order new Check and Bilyet Giro book with Stamp Duty of Rp10.000,- per sheet, a fee per book of Rp300.000,- will be charged.
The Bank will debit the accumulated shortage of Stamp Duty of Rp7.000,- per sheet on the Checks and Bilyet Giro that have been cleared from Customer's account for the period January - June 2021 starting 1 July 2021. Going forward, Bank will debit shortage of Stamp Duty per withdrawal transaction.
Here with we inform You that effective from 1 July 2020, the interest rate for Your AUD and USD Saving Accounts have changed. Increase Your balance to get the maximum interest. Please see the following information for the interest rate of AUD and USD Saving Accounts
Dear valued customer,
Hereby we inform that effective March 1, 2020, the interest calculation method for your savings and current accounts, as well as the interest rates for foreign currency savings and current accounts will change
Continue to increase your balance to get the maximum interest rate. Here we submit an example of the calculation of savings and current accounts interest rates, as well as interest rates on savings and current accounts in foreign currencies that will apply:
Example of new interest calculation:
End of day balance for Regular Savings Account customer Rp 1,000,000,000, then the calculation of interest on Regular Savings Account for 1 day are as follows:
Foreign currencies Savings and Current accounts interest rate that will apply
Thank you.
PT Bank DBS Indonesia