digibot your Virtual Assistant

digibot

Features and Benefits:

SIGAP : Siap, Siaga, Nonstop

24/7 to serve you anywhere, anytime

Ask anything

Ask anything about our products or services and get instant replies

Booking jadwal digibank advisor*

*applicable for Prime customer only

Chat with digibot

How to Access digibot

FAQ

What is digibot?

digibot is a virtual assistant feature from digibank to assist customers when they havequestions, such as product availability at digibank, how to open an account, best features at digibank, and other information that can be access quickly and easily.

digibot features

There are many helpful features that digibot offers:

Welcome Message Feature
You can directly select the category of questions you want to ask on digibot chat column.

Hamburger Menu Feature
You can choose the product you want to inquire about, and the answer will immediately appear on your screen.

Dynamic FAQ Feature
Have several questions in your mind? Ask questions as many as you want and this feature will provide the answer in real time, such as “How to Register” or “How to Check Your Account Opening Status” and so on.

Chat FAQ
You also can type your question and you will receive the answer immediately on your screen. Hassle free!

Chat with Live Agent
You can still ask DBS agents directly through digibot regarding problems that you have.

How to Access digibot in digibank:

You can access digibot before Login and after Logging In:

Pre-Login

Open the digibank by DBS App
Select the chat icon at the top right of the login page
You can ask about digibank products and how to register. However, to access all digibot features, you still have to login.

Post Login
There are 3 ways to access digibot in Post Login:

Open the digibank by DBS App and login. On the “Home” page, select the chat icon in top right to open digibot post login.
Open the digibank by DBS App and login. On the “More” page select the chat icon in top right to open digibot post login.
Open the digibank by DBS App and login. On the “Other” page select Disclaimer Transaction, then select the chat icon on the top right to open the digibot post login.

List of Categories that You Can Ask Through digibot

Reset your digibank password

Investment products (Mutual Funds, Bonds, etc.), and U

Savings products: MAXI, Deposito, etc.

digibank Credit Card Activation

digibank Credit Card Promo

Bayar dan Beli Feature

How to open a digibank account

Talk to Live Agents

List of transactions that can be done through digibank

Technical problems on digibank application

digibank Credit Card annual fee

Chat NowChat with digibot

Topics

Virtual Assistant Apps

digibot

How to Access digibot

FAQ

Topics

Transaction & Fees

Investment

Credit Card and Loan

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