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Manage your credit card using digibank app

Block and Replace digibank Credit Card

How to Block and Replace Card via Digibot in digibank by DBS Applications

At a Glance
How to Block and Replaced Card

Manage your credit card using digibank app

Block and Replace digibank Credit Card

How to Block and Replaced Card

Kartu Kredit digibank

Step 1

Enter username and password on digibank app

Kartu Kredit digibank

Step 2

Click icon ‘digibot’ on top right corner

Kartu Kredit digibank

Step 3

To block and replace card, type “Blokir kartu kredit”. Then, type the card category “Kartu Kredit” and choose card that you want to blocked

Kartu Kredit digibank

Step 4

After choosed the card, type reason why you need to block and replace the card “Hilang/Dicuri/Kartu Tertelan di Mesin ATM”. Read Statement about Block Card carefully. Click “di sini” for T&C. Then, choose “Setuju”

Kartu Kredit digibank

Step 5

Yey! Your card already blocked. After that, read Statement about Replace Card. Choose “Ya” if you agree to replace your card

Kartu Kredit digibank

Step 6

After choosed “Ya”, card will be delivered to your valid address in 14 Days. If no other card that you need to blocked, choose “Tidak” to end conversation

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