Too Good to Redeem? Could Be a Scam!
Dear Customers,
Beware of the sneaky point redemption scam! Scammers are sending fake SMS about banking promos and point redemptions. Sounds tempting? That’s the trap. Here’s how the scheme works:
You get an SMS “from the bank” about point redemption or a special promo — complete with a link to a fake banking site. On that fake site, you’ll be asked to enter sensitive info like your PIN, credit/debit card number, CVV/CVC, or even OTP. Once they have your details, scammers can hijack your bank account. Stay sharp. Don’t get tricked — read these first!
Think twice before jumping on too-good-to-be-true promos. Watch your inbox! Don’t fall for shady links. Keep your banking details to yourself. Spot a shady SMS? Report it through DBS Indonesia’s official channels:
📞 DBSI Customer Centre 0804 1500 327 or +6221 29852888 (from overseas) – for customer calls only
💬 24/7 Live Chat Via digibot in digibank by DBS Aplication
📱 DBS Indonesia Official WhatsApp +62 858 1500 3270 (for one-way messages only from the Bank to customers)
PT Bank DBS Indonesia is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI), and is a member of the Indonesia Deposit Insurance Corporation (LPS).
