Dear digibank Credit Cardholders,
Thank you for being a loyal customer of PT Bank DBS Indonesia (“DBSI”).
In accordance with Bank Indonesia Regulation No. 23/6/PBI/2021 regarding Payment System Service Providers, Service and/or Goods Providers (merchants) are prohibited to charge additional surcharge to the Service User (consumer).
Surcharge is an additional fee charged by merchant to customers for card transactions. Customers are directly charged an additional fee with specified percentage of the total price, making them pay more than the original price of the purchased product.
For your safety and convenience in transacting with digibank Credit Card, we hereby advise you not to agree to the merchant who charge additional fees (surcharges) on your Credit Card transaction.
Phone - 0804 1500 327 or +6221 29852888 (from outside Indonesia). This Number is Not Used for Outgoing Calls.
